Shipping & Returns Policy
Effective Date: June 18, 2026
Thank you for supporting Holy Holistic. Each piece is thoughtfully created and packaged with care. Please review our shipping and return policies before placing your order.
Order Processing
Most jewelry orders are processed and shipped within 3–5 business days.
Some items may be offered as pre-orders. If an item is listed as a pre-order, the estimated processing and shipping timeframe will be noted within the product description.
While we make every effort to keep inventory levels updated, occasional inventory discrepancies may occur. If an item is purchased that is no longer available, we will contact you as soon as possible with an updated delivery estimate or offer a full refund.
Shipping
Shipping rates are calculated at checkout based on your location and selected shipping method.
At this time, online checkout is available for United States orders only.
If you are located outside the United States and would like to place an order, please contact us directly at holisticsumer@gmail.com for a custom shipping quote.
Delivery estimates provided by shipping carriers are not guaranteed and may be affected by weather, holidays, carrier delays, or other circumstances beyond our control.
Lost, Delayed, or Stolen Packages
Once an order has been transferred to the shipping carrier, Holy Holistic is not responsible for shipping delays, lost packages, stolen packages, or delivery issues caused by the carrier.
If your package is marked as delivered but cannot be located, please contact the shipping carrier directly to file a claim.
We are happy to assist with tracking information whenever possible.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Holy Holistic is not responsible for orders shipped to an incorrect address provided by the customer.
Additional shipping fees may apply if a package must be reshipped.
Returns & Exchanges
We hope you love your purchase. If you are not completely satisfied with your jewelry purchase, you may request a return for store credit only within 14 days of delivery.
To be eligible for store credit:
Item must be unworn and unused
Item must be returned in original condition
Item must be returned within 14 days of delivery
Proof of purchase is required
Store credit will be issued once the returned item has been received and inspected.
Original shipping charges are non-refundable.
Customers are responsible for all return shipping costs and any additional shipping costs associated with exchanges or replacement orders.
Non-Returnable Items
The following items are not eligible for return, exchange, or store credit:
Custom or personalized jewelry
Pre-order items unless damaged or defective
Sale or clearance items
Gift cards
Digital products or downloadable resources
Opened wellness products, supplements, or consumable items
Wellness services, consultations, wellness reports, bioenergetic scans, and personalized recommendations
Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect item, please contact us within 7 days of delivery at holisticsumer@gmail.com.
Please include:
Your order number
A description of the issue
Clear photos of the item and packaging
We will work with you to resolve the issue as quickly as possible.
Wellness Services
Due to the personalized nature of wellness services, all sales for consultations, wellness reports, bioenergetic assessments, and related services are final and non-refundable once work has begun.
Policy Updates
Holy Holistic reserves the right to update this Shipping & Returns Policy at any time. Any changes will be posted on this page with an updated effective date.
Contact Us
Holy Holistic
Email: holisticsumer@gmail.com
Website: www.holyholistic.co